FAQ
Frequently Asked Questions
What makes JOMAYE soaps special?
JOMAYE soaps are handmade in small batches using botanical ingredients and 100% plant-based oils. I focus on clean, thoughtfully selected ingredients and a simple, intentional approach to skincare.
Are your soaps made with natural ingredients?
I strive to use as many natural and plant-based ingredients as possible, including botanical powders, clays, and essential oils, while avoiding parabens and unnecessary synthetic ingredients.
Are your soaps suitable for sensitive skin?
My soaps are made with gentle, carefully selected ingredients, but every skin type is different. Please review the ingredient list carefully and do a patch test if you have sensitive skin, allergies, or specific skin concerns.
Do your soaps contain fragrance oils?
Some soaps may be scented with essential oils, while others may be unscented. Product descriptions will always list the ingredients used in each bar.
How long should I cure or store my soap?
Your soap is ready to use when you receive it. To help it last longer, keep it in a dry, well-drained soap dish between uses.
Why does each bar look slightly different?
Because each soap is handmade in small batches, slight variations in color, design, shape, and weight are normal and part of the beauty of artisan soap.
What is the weight of each soap?
Each bar is hand-cut, so weight may vary slightly. Approximate net weight will be listed on each product page.
Do you offer custom or wholesale orders?
For wholesale or custom inquiries, please contact me by email at hello@jomaye.com